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Latest News

Flu-Like Illness and Gastroenteritis (Vomiting & Diarrhoea Bug)

Please be aware that if you are suffering from either of the above and require advice from the doctor, please book a telephone appointment rather than a face to face appointment. Our receptionists will be asking the nature of your illness when requesting an appointment in order to minimise the spread of the above ailments, and will be offering the most appropriate appointment for your clinical condition.  Thank you for your co-operation in this matter.


The practice participated in the Breast Cancer Now "Wear It Pink" day on Friday 20th October 2017. This is a cause that is very close to our hearts in the Reid Practice and we would like to thank everyone who donated.  We raised over £250!

Flu Clinics

For those patients over 65 or who meet the clinical criteria for receiving the Flu vaccine we are running daily flu clinics.  Please contact reception to book your appointment.

New Clinical Computer System

We are installing a new clinical computer software system on Wednesday 19th July 2017.  Please be patient with the staff and doctors as we get up to speed with the new systemClick here for more information

Over the Counter Medicines Prescribing Policy

In line with guidance from the NI Department of Health, this GP Practice does not prescribe medicines:

i) that can be purchased over-the-counter by patients when they are being used to treat minor conditions or self-limiting illnesses, or

ii) where there is no evidence base for their use

The full policy is available under Practice Policies

Self Referral to Physiotherapy.

If you are over 16 years old and are suffering from low back pain, neck pain, or recent injuries such as strains and sprains, or joint and muscular pain, you can self refer to Physiotherapy - see the link under "Further Information"


We have been informed that bogus callers are contacting patients claiming to be linked to their GP practice. They use seemingly private patient details to substantiate their position. They then try to sell products to the patient or to extract financial information such as bank details.

If you are unsure of to whom you are talking, just hang up and ring the practice back on our usual number.

We will never ask you for personal or financial details over the telephone, nor will we attempt to sell you any products, and we will never share any details that we hold on record about you.


Patient Self Care

As a practice we would like to help you look after yourself.  Self Care week has been and gone but we are still hoping that our patients can glean some information from the self care forum website  as well as our own website, which will enable them to deal with the more common everyday illnesses which can be treated without a visit to the doctor.  Please visit the above website in conjunction with our own web page on Self Help (See right hand side) to learn more. By giving people the tools to self care we can also help to lessen the deman on the NHS.  Pressure on health services is rising as a result of high use and fiscal challenges that mean now, more than ever, people have to be supported to look after their own health, and their family's health better.


Pure Gym Letters

If you require a letter for Pure Gym to state that the doctor agrees that you are fit to exercise, you do NOT need a doctors appointment or phone call to obtain this.  Just ask at reception and we can provide you with a letter.


Repeat Prescription Requests - Changes taking effect from 1st September 2014

As from 1st September 2014, the majority of patients must take responsibility for ordering their own medicines.

Pharmacies can order for some patients, if the meet the criteria laid down by HSCB which includes "very elderly, mentally ill or inform patients or those with learning disabilities". Pharmacies will have to submit a list of patients they want to order for and this will then by approved by the Practice.

ALL other patients must order their own medication, either in person, online (please ask receptionists for details), by email or by fax.

Patients, if they so wish, can nominate a pharmacy to collect their repeat prescription.  Nomination forms are available at reception. Repeat prescriptions will only be given to pharmacies if a patient has completed a nomination form in that pharmacy's name.  Only one pharmacy can be nominated per patient.

Booking appointments On-line

This service will be available for any patients who have signed up for Emis Access.  A range of appointments from 3rd June 2013 will be available to be booked on-line.  If you haven't already signed up for Emis Access where you can already order your repeat prescriptions on-line, then contact reception to ge the necessary details to do so. Remember that there may still be appointments available to be booked by phone, even if there are none available on-line, as only a small range of appointments will be made available for on-line booking

Appointment Self Check-in

Our Self Check-in Kiosk is now up and running in our waiting room

If you already have an appointment booked you can proceed to the waiting room without having to queue at the Reception window. Follow the on-screen instructions on the kiosk in the corner of the waiting room and you will be checked in for your appointment immediately.


Changes in The Waiting Room

We hope you are enjoying the changes we have made in the waiting room.  We have updated our chairs, provided additional reading material for our younger patients and added art work to the walls.  These were some of the suggestions that patients had made through the Suggestion Box in the Waiting Room.  We value your input into the surgery and would encourage you to continue putting forward your ideas and suggestions.

Blood Pressure Reviews

If you require an appointment for a blood pressure review, please book an appointment with our Practice Nurse.

Pertussis (Whooping Cough) Vaccination Programme for Pregnant Women

Pregnant Women will be vaccinated against Pertussis (Whooping Cough) From 28 weeks onwards.  This will happen in their routine visit to our ante natal clinic. 

Local Minor Injuries Units, opening times and contact details


Ards Community Hospital
Church Street
BT23 4AS
Phone: 028 9151 0110

Bangor Community Hospital

Castle Street
BT20 4TA
Phone: 028 9147 5100

9.00am to 5.00pm (except Christmas Day)

9.00am to 5.00pm (except Christmas Day)

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