Telephone Prescription Request Line
You can now order prescriptions via our telephone prescription request line. Please dial 02891 515226 & follow the instructions.
We will be closed for bank holiday on Friday 12th July. We will reopen Monday 15th July at 8.30am. If you require URGENT medical treatment please ring GP out of hours on 02891 822344.
Patient access Application
Did you know you can now order repeat prescriptions and book appointments using the patient access mobile app? Click one of the links below to download for android or IOS.
Text Message Test Results February 2019
We are now sending test results via text messages, if you would be interested in this service please complete a consent form (see below) or at the surgery and give to reception. If you do not receive a text message it is your responsibility to contact the surgery to receive your results.
SMS Consent Form
New Phone System November 2018
From November 2018 we have a new phone line diversion system in place which should make it easier to get through to us on. It is as follows, Press 1 for any acute medical emergency, Press 2 for test results, these will be given out between 2.30-4.30 Monday - Friday and press 3 for everything else. This is available on our existing number 028 91 515200.
Dr Reid and Partners is now a Parkrun Practice in conjunction with Bangor Parkrun. Everyone is welcome at Bangor Parkrun. You can walk, jog, run, watch or volunteer at Bangor Parkrun. The Parkrun is a 5km every Saturday morning at 9.30 at Ward Park and it is free. Taking part is easy, register once at www.parkrun.org.uk and print your barcode. If you want to make friends, be part of the community, improve your health, be active, learn new skills then there is no better place than Parkrun. For more information visit http://www.parkrun.org.uk/bangor/
If you are eligible for the flu vaccine this year you will have received a letter from us inviting you to our flu clinic. This year there is a new vaccine for patients age 65 & over. The deliveries for this vaccine have been staggered due to production capacity. Therefore some patients age 65 & over may not be vaccinated until November - later than previous years. If you have any questions or queries please contact reception on 02891 515200.
New Smoking Cessation Sevice
We have a new smoking cessation service coming to Bangor Health Centre. The service will be run in conjunction with Cancer Focus. It will commence on the 20th July 2018 and will run on Friday afternoons. The programme will consist of 12 sessions, the first set up appointment of 30 minutes followed by 15 minute appointments to followup. To get more information and please call at reception.
Ordering Prescriptions & booking appointments online
We no longer accept email requests for repeat prescriptions. You can now sign up for Emis Access for online prescription ordering & booking appointments. Please contact Reception for details on how to register for this service.
Flu-Like Illness and Gastroenteritis (Vomiting & Diarrhoea Bug)
Please be aware that if you are suffering from either of the above and require advice from the doctor, please book a telephone appointment rather than a face to face appointment. Our receptionists will be asking the nature of your illness when requesting an appointment in order to minimise the spread of the above ailments, and will be offering the most appropriate appointment for your clinical condition. Thank you for your co-operation in this matter.
Self Referral to Physiotherapy.
If you are over 16 years old and are suffering from low back pain, neck pain, or recent injuries such as strains and sprains, or joint and muscular pain, you can self refer to Physiotherapy - see the link under "Further Information"
We have been informed that bogus callers are contacting patients claiming to be linked to their GP practice. They use seemingly private patient details to substantiate their position. They then try to sell products to the patient or to extract financial information such as bank details.
If you are unsure of to whom you are talking, just hang up and ring the practice back on our usual number.
We will never ask you for personal or financial details over the telephone, nor will we attempt to sell you any products, and we will never share any details that we hold on record about you.
Patient Self Care
As a practice we would like to help you look after yourself. Self Care week has been and gone but we are still hoping that our patients can glean some information from the self care forum website http://www.selfcareforum.org/ as well as our own website, which will enable them to deal with the more common everyday illnesses which can be treated without a visit to the doctor. Please visit the above website in conjunction with our own web page on Self Help (See right hand side) to learn more. By giving people the tools to self care we can also help to lessen the deman on the NHS. Pressure on health services is rising as a result of high use and fiscal challenges that mean now, more than ever, people have to be supported to look after their own health, and their family's health better.
Pure Gym Letters
If you require a letter for Pure Gym to state that the doctor agrees that you are fit to exercise, you do NOT need a doctors appointment or phone call to obtain this. Just ask at reception and we can provide you with a letter.
Repeat Prescription Requests -
As from 1st September 2014, the majority of patients must take responsibility for ordering their own medicines.
Pharmacies can order for some patients, if the meet the criteria laid down by HSCB which includes "very elderly, mentally ill or inform patients or those with learning disabilities". Pharmacies will have to submit a list of patients they want to order for and this will then by approved by the Practice.
ALL other patients must order their own medication, either in person, online (please ask receptionists for details), or by fax.
Patients, if they so wish, can nominate a pharmacy to collect their repeat prescription. Nomination forms are available at reception. Repeat prescriptions will only be given to pharmacies if a patient has completed a nomination form in that pharmacy's name. Only one pharmacy can be nominated per patient.
Appointment Self Check-in
Our Self Check-in Kiosk is now up and running in our waiting room
If you already have an appointment booked you can proceed to the waiting room without having to queue at the Reception window. Follow the on-screen instructions on the kiosk in the corner of the waiting room and you will be checked in for your appointment immediately.
Blood Pressure Reviews
If you require an appointment for a blood pressure review, please book an appointment with our Practice Nurse.
Pertussis (Whooping Cough) Vaccination Programme for Pregnant Women
Pregnant Women will be vaccinated against Pertussis (Whooping Cough) From 16 weeks onwards. This will happen in their routine visit to our ante natal clinic.
Minor Ailments Service
The Minor Ailments Scheme from Community Pharmacists is available for treatment of specified conditions and this may be an opportunity to encourage patients to seek advice from a pharmacist as their first port of call. Treatments for the following conditions are included in the Minor Ailments Scheme in NI:
- Vaginal Thrush
- Head lice
- Athletes Foot
- Cold Sores
- Oral Thrush
- Groin Itch
- Removal of Ear Wax
- Mouth Ulcers and Inflammation
- Acne Vulgaris
Minor Ailments Service Local Minor Injuries Units, opening times and contact details
Ards Community Hospital
Phone: 028 9151 0110
Bangor Community Hospital
Phone: 028 9147 5100
9.00am to 5.00pm (except Christmas Day)
9.00am to 5.00pm (except Christmas Day)