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Dr Reid & Partners, Bangor Health Centre

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information.

Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

Latest Information - how we are currently working

We would kindly ask that you read the information below to see how things are currently working within the practice during these unprecedented times. These procedures have been put in place to ensure the safety of our patients & staff.

Appointments

To make an appointment you must telephone the surgery on 02891 515200 and be added to the telephone triage list to speak to a GP or alternatively you can book a telephone call with the GP online. *Please ensure your telephone number is up to date to prevent any delay in the GP ringing you*

If the GP that calls you wishes to see you face to face then an appointment will be booked for you and you will need to attend at your allocated time.

You MUST NOT attend early for appointments as we will not be able accommodate you in the waiting room and you will be asked to wait outside.

Please hand sanitise as you enter the building and please ensure you wear a face covering.

We can only allow a limited number of patients in the waiting room at any one time to enable social distancing so please attend alone unless you are accompanying a child or you are the patient's carer.

When you arrive please check in at reception so that we are aware that you are here (our self check in machine has been turned off in the waiting room).

Please do not worry that you will be missed, as long as you have checked in, the GP will come to the waiting room to collect you and call your name, so it is important that you listen out for your appointment.

Prescriptions

We strongly encourage patient’s not to come into the health centre to order a prescription unless completely necessary. You can sign up to use our online ordering system for prescriptions, please phone reception on 02891 515200 to enquire about this service if you are not already registered.

Alternatively you can also ring our prescription line on 02891 515226 & leave a message with your prescription request.

We would ask that everyone nominates a pharmacy so that your prescription can be automatically sent to the chemist for your collection. If you need to collect an urgent prescription from the practice you must wait in the queue to be assisted & must wear a face covering.


Treatment Room & Samples

You can NOT attend the treatment room without an appointment & a treatment room slip from the GP.

If you require an appointment please call the treatment room on 02891 515254 to book one.

Please only drop a sample in to the practice if you have been asked to do so by a GP & only bring a sample in, in a sample pot obtained from the surgery as any other containers may cause contamination.

If leaving a sample in you will need to come to reception to obtain labels & your treatment room slip from the GP. This can all be left together with the sample, in the box in the treatment room waiting area. Any confusion please ask reception who can assist you with this process.

Queries

If you have a query PLEASE DO NOT attend the practice. Please call reception on 02891515200 and they will assist you.

Thank you for your continuing support! 🥰