SMS - Verbal Consent


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SMS consent further information

If you have recently verbally/text consented to being contacted via SMS please read the important information below.


We want to communicate with our patients in the most efficient and effective way possible.  We are therefore introducing SMS text messaging and e-mail as an additional method of contact. This allows the doctors and other staff in the practice to send a message to you directly from our clinical system with a copy of the message automatically being saved in your medical record. This will allow outgoing messages only.

In order to ensure we comply with the General Data Protection Regulations (GDPR) we are asking for your written consent for us to contact you by SMS text message and e-mail.

If you give your consent please remember that it is your responsibility to keep your phone secure and control access to your SMS text messages and e-mail:

  • Keep in mind that an unlocked mobile phone means that others could have access to your information. FOR SECURITY OF YOUR INFORMATION IT IS ADVISED TO HAVE YOUR PHONE LOCKED WITH A PASSCODE, PIN CODE, FINGERPRINT or other security measure. 

  • Remember it is important to keep us updated of any changes to your mobile phone number including: the phone being passed on, sold or stolen, to ensure the security of any information we may be forwarding to your number.

  • Please be aware of your text message settings - keep in mind that messages may appear as a notification on your lock screen or on a linked device such as a PC or tablet.

  • If you do not receive a result by text please be aware that it is your responsibility to contact the practice to receive your test results. If you change your contact details it is your responsibility to update the surgery with this information.

  • This service is only available for patients over 16 years of age

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